Delivery times may vary based on circumstances such as order volume, logistics, and external factors. However, our goal is to provide a fast and seamless shipping experience. While we strive to process and ship orders as quickly as possible, deliveries within Dubai and other UAE regions might take up to around 7 days

Once your order is shipped, you will receive a tracking number via email or SMS.

We offer a hassle-free 14-day return policy. Items must be unused and in their original packaging.

Simply contact our customer service team with your order number, and we’ll guide you through the process.

We accept all major credit and debit cards, Apple Pay, PayPal.

You can reach us via email or through our website’s live chat.

Yes! At Nova, we are committed to ethical sourcing and responsible production. We work with trusted suppliers who uphold fair labour practices, ensuring that no workers are exploited in the process. Our goal is to provide beautifully crafted home décor while maintaining respect for people and the environment.